OpenPay AI: A Wallet Assistant That Knows the Product
The in-app assistant is trained on OpenPay and OpenPay Pro features, speaks in markdown, and can read answers out loud.
OpenPay Pro Team · Jun 28, 2026 · 4 min read
BeginnerAI
Most wallet support is a search box over a help centre. OpenPay AI is a conversation with something that already understands top ups, transfers, KYC, deposits, and the merchant gateway.
What it knows and what it does not
The assistant is grounded in product knowledge: how features work, what a status means, which screen to use. It does not read your balances or move money — anything financial stays behind your own authenticated session.
Text to speech
Any answer can be played back as audio, which makes long explanations easier to follow on mobile while you are working through a flow in another tab.