Reference

Frequently asked questions

Account, wallets, payments, fees, and third-party integration.

01

Account

How do I create an OpenPay Pro wallet?

Sign in via OpenPay, Pi, Solana, Phantom, WalletConnect, MetaMask, or Telegram on /authpi. A Main Wallet is created automatically on first login.

Can I have multiple wallets?

Yes. Use Switch wallet in the sidebar or Profile → Manage wallets. One wallet is active at a time.

02

Balances

Why did my dashboard and sidebar balances look different?

They now use the same formula: all ledger majors (OUSD, PI, BTC, ETH, SOL, USDC, USDT, PYUSD, USDG, USD1, CASH, EURC) plus OpenToken holdings. Refresh if you still see a stale number.

03

Send & receive

How do I send to an OpenPay account?

On Send, choose the OpenPay rail (after linking OpenPay in Settings), enter @username, then confirm.

How do I receive from OpenPay into Pro?

Open Receive → create an OpenPay receive link, or use the inbound partner API with a pro_xfer note (see /docs/openpay#openpay-to-pro).

04

Currency

How do I change display currency?

Tap the currency on the balance hero or open Settings → Currency. Rates use live FX (PI uses CoinGecko).

06

Fees

Where do buy/swap fees go?

Platform fees on OpenToken trades, OpenDEX swaps, and major buys credit the admin fee wallet — usually @openpay or the address set in Admin → Top-up fee. Spot launch fees are 0.10%/0.10%; perp maker 0.02% / taker 0.05%.

07

Security

Where is my recovery phrase?

Settings → Security → Recovery. Back it up offline. OpenPay Pro never stores your phrase in plaintext on the server.

08

Developers

How do third-party apps integrate?

Register a partner app at openpy.space/partner-api, implement Connect OAuth + charges, and poll GET /charges/:id. Full guide: /docs/openpay.

Is there a payment webhook for partners?

Not yet. Poll charge status after the user returns from checkout. Internal MoonPay/KYC/Circle webhooks are Pro-only.

Need the full integration guide?

Connect, payments, Ledger API, NFT, WC Pay — or open the partner portal.